Discussion:
email address stolen
(too old to reply)
dodge
2010-01-15 08:59:01 UTC
Permalink
my email address was stolen and my password changed the person is using my
contact list to ask for money. Is there anything I can do to get my address
back or have it deleted so they cant use it. And should I be worried about
them being able to access accounts.They did email me saying that they would
not give it back.I have no clue of how to handle this or whom I may contact
to fix it if it can be fixed
VanguardLH
2010-01-15 10:21:43 UTC
Permalink
Post by dodge
my email address was stolen and my password changed the person is using my
contact list to ask for money. Is there anything I can do to get my address
back or have it deleted so they cant use it. And should I be worried about
them being able to access accounts.They did email me saying that they would
not give it back.I have no clue of how to handle this or whom I may contact
to fix it if it can be fixed
You thought anyone here was the admin for your UNIDENTIFIED e-mail provider?
You'll need to contact whomever is the unidentified e-mail provider and have
them look into your hijacked account.
PA Bear [MS MVP]
2010-01-16 01:17:15 UTC
Permalink
CrystalBall© sez...

What to do if you think your Hotmail account has been stolen or hijacked
http://windowslivehelp.com/solutions/safety/archive/2009/04/29/recent-reports-of-account-hijacks.aspx

What to do if you can't sign into Hotmail
http://windowslivehelp.com/solutions/servicemgt/archive/2008/12/26/what-to-do-if-you-can-t-sign-into-windows-live-hotmail.aspx
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com
Post by dodge
my email address was stolen and my password changed the person is using my
contact list to ask for money. Is there anything I can do to get my address
back or have it deleted so they cant use it. And should I be worried about
them being able to access accounts.They did email me saying that they would
not give it back.I have no clue of how to handle this or whom I may contact
to fix it if it can be fixed
Hot-text
2010-01-16 19:55:11 UTC
Permalink
WE can not help if we do not know who you have a E-MAIL accounts with!
Post by dodge
my email address was stolen and my password changed the person is using my
contact list to ask for money. Is there anything I can do to get my address
back or have it deleted so they cant use it. And should I be worried about
them being able to access accounts.They did email me saying that they would
not give it back.I have no clue of how to handle this or whom I may contact
to fix it if it can be fixed
dodge
2010-01-19 07:19:01 UTC
Permalink
windows live.com
Post by Hot-text
WE can not help if we do not know who you have a E-MAIL accounts with!
Post by dodge
my email address was stolen and my password changed the person is using my
contact list to ask for money. Is there anything I can do to get my address
back or have it deleted so they cant use it. And should I be worried about
them being able to access accounts.They did email me saying that they would
not give it back.I have no clue of how to handle this or whom I may contact
to fix it if it can be fixed
dodge
2010-01-19 07:20:01 UTC
Permalink
windowslive.com
Post by Hot-text
WE can not help if we do not know who you have a E-MAIL accounts with!
Post by dodge
my email address was stolen and my password changed the person is using my
contact list to ask for money. Is there anything I can do to get my address
back or have it deleted so they cant use it. And should I be worried about
them being able to access accounts.They did email me saying that they would
not give it back.I have no clue of how to handle this or whom I may contact
to fix it if it can be fixed
Hot-text
2010-01-20 07:18:40 UTC
Permalink
There is no ***@windowslive.com
But there is
Post by dodge
windowslive.com
Post by Hot-text
WE can not help if we do not know who you have a E-MAIL accounts with!
Post by dodge
my email address was stolen and my password changed the person is using my
contact list to ask for money. Is there anything I can do to get my address
back or have it deleted so they cant use it. And should I be worried about
them being able to access accounts.They did email me saying that they would
not give it back.I have no clue of how to handle this or whom I may contact
to fix it if it can be fixed
...winston
2010-01-20 07:35:15 UTC
Permalink
It does not matter if one knows the type of Live ID email address. No one in this forum has the ability to help the op.
See my other response to the op in this thread.
--
...winston
ms-mvp mail
Post by Hot-text
But there is
Post by dodge
windowslive.com
Post by Hot-text
WE can not help if we do not know who you have a E-MAIL accounts with!
Post by dodge
my email address was stolen and my password changed the person is using my
contact list to ask for money. Is there anything I can do to get my address
back or have it deleted so they cant use it. And should I be worried about
them being able to access accounts.They did email me saying that they would
not give it back.I have no clue of how to handle this or whom I may contact
to fix it if it can be fixed
Hot-text
2010-01-20 18:34:59 UTC
Permalink
Mr. Dodge post on 1/15/2010 2:59 AM
and you post this 1/20/2010 1:35 AM
that 5 Days have pass........
for dodge needed you on day one!
Mr. Winston ms-mvp mail


But it good I see you here now!
Post by ...winston
It does not matter if one knows the type of Live ID email address. No one
in this forum has the ability to help the op.
See my other response to the op in this thread.
--
...winston
ms-mvp mail
Post by Hot-text
But there is
Post by dodge
windowslive.com
Post by Hot-text
WE can not help if we do not know who you have a E-MAIL accounts with!
Post by dodge
my email address was stolen and my password changed the person is using my
contact list to ask for money. Is there anything I can do to get my address
back or have it deleted so they cant use it. And should I be worried about
them being able to access accounts.They did email me saying that they would
not give it back.I have no clue of how to handle this or whom I may contact
to fix it if it can be fixed
...winston
2010-01-20 19:21:55 UTC
Permalink
dodge got a response on the appropriate direction on 1/15(cf. PA Bear) - contact Hotmail support
- If you read that(and understood it) it would have been clear that account problems can only be handled by Msft Hotmail support
not by asking for the @.who.com.

On 1/20 I provided additional options for support, reset, and how to cancel and/or close Hotmail/Live ID account(in case you missed
it, also the same day you asked 'need to Know the @.who.com to help you!'

The 5 days(1/15 - 1/20) is not relevant since others may read the threads in this forum for use or technical knowledge and
hopefully in the future someone else(including yourself) won't ask for the '@.who.com' five days later to resolve a compromised
account.

I am curious though since the op informed you(1/19 - 4 days later) that his was a live.com email address...what your next
suggestion might have been ? Ask for the pw to test if it works ?
--
...winston
ms-mvp mail
Post by Hot-text
Mr. Dodge post on 1/15/2010 2:59 AM
and you post this 1/20/2010 1:35 AM
that 5 Days have pass........
for dodge needed you on day one!
Mr. Winston ms-mvp mail
But it good I see you here now!
Post by ...winston
It does not matter if one knows the type of Live ID email address. No one in this forum has the ability to help the op.
See my other response to the op in this thread.
--
...winston
ms-mvp mail
Post by Hot-text
But there is
Post by dodge
windowslive.com
Post by Hot-text
WE can not help if we do not know who you have a E-MAIL accounts with!
Post by dodge
my email address was stolen and my password changed the person is using my
contact list to ask for money. Is there anything I can do to get my address
back or have it deleted so they cant use it. And should I be worried about
them being able to access accounts.They did email me saying that they would
not give it back.I have no clue of how to handle this or whom I may contact
to fix it if it can be fixed
PA Bear [MS MVP]
2010-01-20 22:44:48 UTC
Permalink
Community Service Announcement: Please don't feed the trolls.
dodge got a response on the appropriate direction on 1/15...
<snippage>
Hot-text
2010-01-21 06:07:50 UTC
Permalink
I like PA Bear he always right!

if @yahoo for help go to <<<
http://help.yahoo.com/l/us/yahoo/mail/original/ >>>
if @hot-mail for help go to <<<
http://emailsupport.spaces.live.com/blog/cns!5D6F5A79A79B6708!4463.entry
chick on Account Password Problems or Suspected Account Hijack
Windows Live ID Support:
https://support.live.com/eform.aspx?productKey=wlid&ct=eformts

And Why do I need his PassWord for the Suspected Account Hijack have
that Hijack is not you is it......

As I say I like PA Bear he always right!

AreYOU!!!!!
Post by ...winston
dodge got a response on the appropriate direction on 1/15(cf. PA Bear) -
contact Hotmail support
- If you read that(and understood it) it would have been clear that
account problems can only be handled by Msft Hotmail support not by asking
On 1/20 I provided additional options for support, reset, and how to
cancel and/or close Hotmail/Live ID account(in case you missed it, also
The 5 days(1/15 - 1/20) is not relevant since others may read the threads
in this forum for use or technical knowledge and hopefully in the future
later to resolve a compromised account.
I am curious though since the op informed you(1/19 - 4 days later) that
his was a live.com email address...what your next suggestion might have
been ? Ask for the pw to test if it works ?
--
...winston
ms-mvp mail
Post by Hot-text
Mr. Dodge post on 1/15/2010 2:59 AM
and you post this 1/20/2010 1:35 AM
that 5 Days have pass........
for dodge needed you on day one!
Mr. Winston ms-mvp mail
But it good I see you here now!
Post by ...winston
It does not matter if one knows the type of Live ID email address. No
one in this forum has the ability to help the op.
See my other response to the op in this thread.
--
...winston
ms-mvp mail
Post by Hot-text
But there is
Post by dodge
windowslive.com
Post by Hot-text
WE can not help if we do not know who you have a E-MAIL accounts with!
Post by dodge
my email address was stolen and my password changed the person is using my
contact list to ask for money. Is there anything I can do to get my address
back or have it deleted so they cant use it. And should I be worried about
them being able to access accounts.They did email me saying that
they
would
not give it back.I have no clue of how to handle this or whom I may contact
to fix it if it can be fixed
...winston
2010-01-21 07:24:25 UTC
Permalink
Its good to see your personal KB improving..
Keep up the good work
--
...winston
ms-mvp mail
Post by Hot-text
I like PA Bear he always right!
http://help.yahoo.com/l/us/yahoo/mail/original/ >>>
http://emailsupport.spaces.live.com/blog/cns!5D6F5A79A79B6708!4463.entry
chick on Account Password Problems or Suspected Account Hijack
https://support.live.com/eform.aspx?productKey=wlid&ct=eformts
...winston
2010-01-20 07:36:41 UTC
Permalink
These are your only options/actionable items.

1. Hotmail Support
Hotmail Online Solutions Center
- requires creation of a username/pw that will also be linked to a Live ID
- Live ID username is **Not** visible to the public
- Do **Not** use the same password for the Solution Center Account that's used for your Live ID
FAQS
http://windowslivehelp.com/help.aspx
Home Page
http://windowslivehelp.com/Default.aspx
Solutions for Common Problems
http://windowslivehelp.com/solutions/
Hotmail Community Forums
http://windowslivehelp.com/community/Default.aspx


2. Windows Live ID Support
https://support.live.com/eform.aspx?productKey=wlid&ct=eformts
a. Scroll to and click on 'How can I reset my password' or click any item in the Faq list
b. Look in the lower right and click on the option 'Get More Help'
c. Wait till the page loads, then click on 'Get Support'
- the eform should now load

3. Reset Password
https://account.live.com/ResetPassword.aspx?

4 Close A Hotmail account
http://mail.live.com/default.aspx?rru=accountclose&wa=wsignin1.0
- login with the username/pw, then click close

5. Cancel a Live ID
Go to account.live.com to cancel the Live ID
cf. http://windowslivehelp.com/community/p/13031/51654.aspx#51654

Note: if pursuing 4 and 5, 4 must be done before 5 or the process will fail.
--
...winston
ms-mvp mail
Post by dodge
my email address was stolen and my password changed the person is using my
contact list to ask for money. Is there anything I can do to get my address
back or have it deleted so they cant use it. And should I be worried about
them being able to access accounts.They did email me saying that they would
not give it back.I have no clue of how to handle this or whom I may contact
to fix it if it can be fixed
jal
2010-02-05 15:50:14 UTC
Permalink
Hey Dodge .....

My colleague has the same problem - is there a solution?

jal_1
Post by dodge
my email address was stolen and my password changed the person is using my
contact list to ask for money. Is there anything I can do to get my address
back or have it deleted so they cant use it. And should I be worried about
them being able to access accounts.They did email me saying that they would
not give it back.I have no clue of how to handle this or whom I may contact
to fix it if it can be fixed
VanguardLH
2010-02-05 19:13:00 UTC
Permalink
Post by jal
Hey Dodge .....
My colleague has the same problem - is there a solution?
jal_1
Post by dodge
my email address was stolen and my password changed the person is using my
contact list to ask for money. Is there anything I can do to get my address
back or have it deleted so they cant use it. And should I be worried about
them being able to access accounts.They did email me saying that they would
not give it back.I have no clue of how to handle this or whom I may contact
to fix it if it can be fixed
So we have here 2 users claiming some account is theirs with some
UNIDENTIFIED e-mail provider and thinking we other users here can do
anything about the administration of accounts at the UNIDENTIFIED e-mail
service. Looks more like wannabe hackers seeking advice on how to hack
since even a novice knows they should contact the e-mail provider regarding
account problems with that provider.

If you are asking about Hotmail account problems, those are tied to your
Live ID so start at:

http://windowslivehelp.com/solutions/accounts/default.aspx


--- Posting Hints ---

ALWAYS REVIEW your message before submitting it. You want someone OTHER
than yourself to understand your post. Also remember that no one here is
looking over your shoulder to see at what you are pointing. If you don't
well explain your situation by providing the details that you already know,
don't expect others to know what is your situation. Explain YOUR computing
environment and just what actions you take to reproduce the problem.

Often you get just one chance per potential respondent to elicit a reply
from them. If they skip your post because you gave them nothing to go on
(no details, no versions, no OS, no context) then they will usually move on
to the next post and never return to yours.

What is Usenet:
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http://www.masonicinfo.com/newsgroups.htm
http://www.mcfedries.com/Ramblings/usenet-primer.asp

When using a webnews-for-dummies interface, like Microsoft's Communities or
Google Groups or a forum-to-Usenet proxy, those are gateways to Usenet.
Despite the appearance of a forum, you are participating in a newsgroup (aka
Usenet).

How to post to newsgroups:
http://66.39.69.143/goodpost.htm
http://support.microsoft.com/kb/555375
http://users.tpg.com.au/bzyhjr/liszt.html
http://www.mugsy.org/asa_faq/getting_along/usenet.shtml

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like your username in an e-mail address but not the domain).

Bye.

jal
2010-02-05 15:53:01 UTC
Permalink
Post by dodge
my email address was stolen and my password changed the person is using my
contact list to ask for money. Is there anything I can do to get my address
back or have it deleted so they cant use it. And should I be worried about
them being able to access accounts.They did email me saying that they would
not give it back.I have no clue of how to handle this or whom I may contact
to fix it if it can be fixed
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